Privacy Policy.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit www.thirdera.co.nz (the “Site”).

OUR COMMITMENT TO YOUR PRIVACY

Thank you for choosing to be part of our community at Third Era Sustainability Consulting. We respect your right to privacy and your right to view and update the personal information we hold about you. We are committed to protecting your privacy when you visit our website or contact us in any way.

This policy sets out how we collect, use, disclose and protect your personal information.  This policy does not limit or exclude any of your rights under the Privacy Act 1993 (and any amendments) .  If you wish to seek further information on the Act, see www.privacy.org.nz. 

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at hello@thirdera.co.nz.  Please read this  policy carefully as it will help you make informed decisions about sharing your personal information with us.

WHEN THIS POLICY APPLIES

This policy  applies to all information collected through our website (www.thirdera.co.nz), mobile application, Facebook application, LinkedIn, application, email exchanges and Instagram application,  and/or any related services (including training programmes,  newsletters, sales, marketing or events. By using these services you voluntarily provide us with your personal information.  This includes when you register with us, express an interest in the getting information from us, taking part in events with us and otherwise contacting us.  If you disagree with this policy, please stop using them.  New Zealand law governs this policy. 

PERSONAL INFORMATION WE COLLECT

If you access any of our services or products  (including our visiting our website www.thirdera.co.nz or mobile application, facebook application, Instagram application,  LinkedIn application, training programmes, sales events or signing up for our newsletter or downloads), you may need to provide us with some or all of the following personal information:

  • Your name.

  • Your email address.

  • Your social media contact information.

  • Your residential or postal address.

  • Your payment details (if applicable)

When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

By using our services you may provide us with other information, such as data collected from surveys and comments you make on online forums.  When you use them, we may automatically collect certain information from you as well.  This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our services  and other technical information. This information is primarily needed to maintain the security and operation of our services, and for our internal analytics and reporting purposes.

When you use our services through social media platforms (like Instagram), we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public. e may also request access to other permissions related to your account, such as friends, check-ins, and likes, and you may choose to grant or deny us access to each individual permission.

Collectively, of all the above is known as your “personal information".

 [Note: We do not handle or store full credit card details. These are captured directly by a thirty party provider who will only deal with your personal information in accordance with the Privacy Act and this privacy policy].

HOW DO WE USE YOUR PERSONAL INFORMATION?

We collect and use your personal information to:

  • Provide services and products to you.

  • Administer digital access to our products or services efficiently.

  • Conduct market research if you agree to participate in that.

  • Tell you about our new products, services and promotions.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

  • Customise our marketing and advertising.

  • Improve the services and products that we provide to you.

  • Bill you and to collect money that you owe us, including authorising and processing credit card transactions;

  • Communicate with you;

  • Keep our services safe and protected;

  • Protect and/or enforce our legal rights and interests, including defending any claim;

  • For any other purpose authorised by you or the Privacy Act.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DISCLOSING YOUR PERSONAL INFORMATION

We may disclose your personal information to any of the following:  

  • any business that supports our services and products, including any person that hosts or maintains any underlying IT system or data centre that we use to provide the website or other services and products; 

  • other third parties (for anonymised statistical information)

  • a person who can require us to supply your personal information (e.g. a regulatory authority);

  • trusted third parties in order to customise our marketing and advertising or for any other legitimate business purpose (such as getting advice from professionals or our business partners).

  • any other person authorised by the Act or another law (e.g. a law enforcement agency);

  • any other person authorised by you.

We do not authorise third parties to use or disclose your personal information except for the purpose of providing the service we request from them. 

We will use the information we receive only for the purposes that are described in this  policy or that are otherwise made clear to you on our services.  Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

Changing your personal information

You have the right to view and change any personal information we hold about you at any time. You can do this by contacting us at  hello@thirdera.co.nz.

COMMENTS AND COMMUNITY CONTRIBUTIONS

When you submit a comment or review, your first name and last name initial e.g. Mary B, or your display name (if you have set one), is displayed with your comment. You can set up or change your display name in your profile at any time.

We do not publicly display any other personal information in our community areas. 

Please note though that when you share personal information (for example, by posting comments, contributions or other content to our services) or otherwise interact with public areas of our services, such personal information may be viewed by all users and may be publicly distributed outside our services in perpetuity. If you interact with other users of our services and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you within our Services or Apps, and view your profile.

We strongly advise that you do not post your email address, home address, phone number or other personal information as part of your community contributions.

Sometimes, we might want to use the messages you post in our marketing material. If so, we will endeavour to get your permission before copying or quoting your message.

CONTACTING YOU

We may contact you to:

  • Clarify details about your membership or digital access.

  • Respond to any enquiries you make.

  • Provide any information necessary for the operation and security of our site.

We may also contact you to advise of changes to our terms and conditions, services or new products or promotions.

EMAIL COMMUNICATIONS

All new members will be signed up to automatically receive email marketing communications. You can choose to remove yourself from email marketing communications by following the "unsubscribe" prompt at the bottom of each email.

LINKS TO OTHER WEBSITES

Our websites provide links to other websites when we consider you may be interested in the contents of those sites. We do not endorse any third party sites or their content and we have no control over the conduct of the companies or organisations operating those sites.

Before you disclose any personal information to another site, we advise you to check its terms and conditions, including its privacy and security policies.

While we take reasonable steps to maintain secure internet connections,  if you provide us with personal information over the internet, the provision of that information is at your own risk.  

COOKIES

We may  use cookies (an alphanumeric identifier that we transfer to your computer’s hard drive so that we can recognise your browser) to monitor your use of the website.  You may disable cookies by changing the settings on your browser, although this may mean that you cannot use all of the features of the website.

CHANGES TO THIS POLICY  

We may change this policy by uploading a revised policy onto our website.  The change will apply from the date that we upload the revised policy. This policy was updated in October 2021.

CONTACT US & COMPLAINTS

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at hello@thirdera.co.nz.